SKILLS
CERIFICATIONS:	MCP,MCSE, MCT, RCT

HARDWARE:		Personal Computers, VAXSTATIONS, VAX Mainframes, SUN Stations, HP Workstations, Sperry 1100's, 

SOFTWARE:	Novell, Microsoft Windows, Microsoft Windows NT, DOS,MSSQL  4DOS,Windows 7,Windows 2000, Windows 2003, Windows 2005,Windows 95,98 ME XP Vista, Lotus123, DBASE III, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Word Basic (macro language), Microsoft Visual Basic, Microsoft Quick Basic, MSSQL, Site Server, ASP, Java, Microsoft Visual C++, Pathworks, SQA Robot, PVCS, 6200, Relay Ladder Logic (RLL), Sequential Function Chart, Structured Text, Function Block Diagrams, Function Builder, Perception software by Questionmark, Training Server software by THINQ

EXPERIENCE

ROCKWELL AUTOMATION INC., Highland Hts, OH	1992 – Present
RWD Consulting Technologies for Rockwell Automation	2007 - Present
Field Training Instructor Sr.						     2006 – Present
Control Logix Family Development and Maintenance/Troubleshooting
PLC Family Development and Maintenance/Troubleshooting
      SLC Family Development and Maintenance/Troubleshooting
RSView 32 Development and Maintenance/Troubleshooting
RSView SE Development and Maintenance/Troubleshooting 
RSView ME Development and Maintenance/Troubleshooting
RSSQL Product Training Classes.
RSBizware Product Training Classes
Ethernet /IP Product Training Classes


Support Webmaster
	2001-2006
Metrics for the Support Website
Development /Maintaining Support Website.
      Support Website email, phone  and all customer problems.

Industrial Training Specialist 	1996 –2001
Training facilities including Networking (WAN and LAN)
Design, implementation and maintenance of Online Long Distance Learning  (Web Based Learning)
Creation and Maintenance of Perception software from Questionmark
      Integration and Maintenance of Perception to Training Server
Microsoft Products to Internal and External Customers
Training of Rockwell Software Products to Internal and External Customers

Product Support Specialist 	1993-1996
Responsible for providing assistance  to Rockwell Software Inc customers, distributors, and field personnel for Rockwell Software products.
Responsible for following new  software products through the development process and working  closely with Engineering, Marketing and Q.A. to ensure that serviceability is designed in 
Provided assistance and expertise to Rockwell Software’s customers, distributors, and field personnel for Microsoft’s operating systems  and applications ( MCSE.#212472)  
Provided assistance and expertise on COMPUSERV and the Internet to Rockwell Software’s customers, distributors, and field personnel.

ALLEN-BRADLEY (before the merger with Rockwell), Mayfield Hts., OH	1992-1993
Senior Software Test Engineer	
Responsible for establishing polices and procedures for the automated test of Allen-Bradley's successful ISO 9000 compliant 6200 Software, through written documentation used in testing from planning through execution.
Instructed department Engineers in the use of ISO 9000 compliant 6200 Software test policies and procedures as well as performance of all levels of testing.
Provided expert up-to-date information to test and development engineers on latest computer trends. 
Selected purchasing options for hardware and software needed for leading edge test/development engineers. 
Established Allen-Bradley as a Beta site for Microsoft Windows, DOS, Windows NT and Windows Chicago

EDP TEMPS, Cleveland, OH	1991 - 1992
Software Test Engineer Consultant
Client - Allen-Bradley, Highland Heights, OH
Responsible for the establishing policies and procedures for the testing of Allen-Bradley's 6200 Software
Provided expert analysis and solutions to the performance of new 6200 releases
Conversion of established policies and procedures from a text based VMS tool to a graphically based VMS/UNIX tool.  Then convert the VMS/UNIX policies and procedures to PC the based Microsoft Word tool.


EDUCATION
Candidate for B.A., Metropolitan University, St. Paul, MN 1982 - 1987
Diploma in Electronics, Hennepin County Vocational Institute, Brooklyn Center, MN 1977
A.S. in Electronics, Southwest State College, Marshall MN 1975